New Naturalist No:112 'Books and Naturalists'
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Posted 26 February 2010
Supreme Being

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I've just been told by one of the largest specialist suppliers (not mine) that all of their copies are similarly marked.

Personally I think it's a bit of a joke...so what the collector is being told is that it doesn't matter what appalling condition the first printing is in (ok, that's an exaggeration of this error, but the over-stressed point holds, they are still imperfect), you needn't worry as they are all the same and aren't going to be corrected. So the choice is a damaged 1st impression or an undamaged later impression....? It's not like this is a proofing error...it's a basic failure in the printer's and Collins' quality control.

Anyway, it's clear I care far too much about these things, and should just put up or shut up as thats what I'm being told to do. But strangely enough, I oddly felt caring about them was rather the point. Obviously not.

Post #504
Posted 26 February 2010
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Hengus I will feed this back to the production team.

Alex
Collins

Post #505
Posted 26 February 2010
Supreme Being

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Collins (26/02/2010)
Hengus I will feed this back to the production team.

Alex
Collins


Thank you.
Post #506
Posted 26 February 2010
Supreme Being

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Hengus (26/02/2010)
Here's the reply I got from my supplier:

Unfortunately all copies of Books and Naturalists have these marks. It is a fault with the whole of the first edition. If Collins decide to reprint the book, then it will not be a genuine first impression. You can return the book if you would like to but I cannot replace the book with a copy that does not have these marks.

Is that actually the case? Does every copy have these marks? If so, that's a pretty poor sign of quality control from Collins then. It appears I'm being forced to accept what is effectively a defective 'second' on the basis that it is original and therefore acceptable. Not impressed I'm afraid....

Yep! Mine has this fault too! Who is employed in quality control at Collins? Do I really have to use my son's school rubber to attempt to get rid of most of these 'roller' marks? From someone who has spent in excess of £1500 in the last 2 years building my collection of new Collins N/N editions or mint examples from dealers of recent back no's from the last 15 years' issues (not the really expensive ones), I ask Collins - Would you kindly grant us a discount from the next N/N publication (Bird Migration I think?) that can be used from all main dealers who stock N/N's? This is not what us loyal N/N collectors or enthusiasts expect from a quality book from a world renowned publisher like Collins! This sweetener might just keep us sweet? I don't see why if they are all like this on the 1st edition/1st printing that we have any choice but to keep them, as a reprint to replace all the faulty ones would make the replacements reprints of the 1st edition or at the very least 1st edition 2nd printing if there is such a thing! Perhaps Alex would make a statement on this forum to spell out what Collins will be prepared to do. Well done Hengus in spotting this! Does anyone's book NOT have the roller marks?

Await Collins and anyone else's reply with anticipation,

Lee Slaughter (Cornwall). 

Post #507
Posted 26 February 2010
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Hengus (25/02/2010)
It's the sort of thing I'd be perfectly willing to accept on a 5.99 airport paperback, but I'm afraid not on a £50 (well £46 inc p&p for this one) item like this where condition is a major factor in the appeal of the things....

Are they all like this, then?

Dear Hengus,

Try NHBS books in Totnes, Devon, as I paid £38.99 plus £2.99 P & P for each edition, making £41.98 in total which will save you £4.02 on each edition! They also get it to me before anyone else on this forum I think as I seem to have posted 1st on the last two editions.

Cheers,

Lee.

Post #508
Posted 26 February 2010
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The faults on 'Books and Naturalist' (although it shouldn't have happened) are so minimal that it hardly matters.

Well, it harld matters to me! 

Post #514
Posted 01 March 2010
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I recieved my signed "Books and Naturalists" today , originaly delivered by courier when i wasnt in..taken back to a depo 40 miles away..took ages to get through to arrange a re-delivery on monday between 9 and 5pm, stayed in all day cancelled arrangments..5pm no book..phoned couriers..given answer was forgotten to pick up in morning..but as delivery guy lived close to me , would be with me by 7.30 pm.. ( my evening arrangments now disrupted ) ..7pm ish book arrives..first look and fears ..inadaquate box by far , carboard to thin, dented in corners...opened box...brown paper around book and three crumpled sheets above the book, nothing below ..book just against the thin box with no packing or support..hmmm opening book, ...yes the roller lines..hmmm. oh well another marvel of quality control ..and  how it ever arrived in one piece i am totaly amazed!
Post #525
Posted 02 March 2010
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Hi Lee Slaughter and others here . i read your words and agree with much said , but the problem is that its often left to a small minority on here in forum to complain, and  as most ( being human nature ) do not wish to complain .. they are left silently dissatisfied with what they recieve for their money. the point is that the few that do complain bear the brunt being labelled as ..moaners, winers...ect. but as collectors the point seems to be missed that we like the books mint as i'm sure is intended. but unless even the basic points ..like delivery and packaging are sorted out..problems will always exist. many of us live 40 miles often from the nearest courier depot, so if we are out its disaster brewing
Post #527
Posted 02 March 2010
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Oh I forgot ..thats a nice idea Lee..about a possible discount on the next new nat to compensate the roller lines. personally a paperback " Books and Naturalists" would be an even beter compensation and i can leave my signed hardback unopened and never look at the roller lines ever again! ...guess i havent woke up here yet and still dreaming!!!!!!
Post #528
Posted 03 March 2010
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Fritillary (26/02/2010)
The faults on 'Books and Naturalist' (although it shouldn't have happened) are so minimal that it hardly matters.

I'm going to put my "neck on the block" and fully expect to be admonished by some for my comments, but nevertheless ...

Firstly, I agree with Fritillary - it is a minor blemish on two pages of this book and on one page, is only visible at the lower edge below a colour photograph.   It does not detract from what is an excellent book and on my copy, at least, has no impact upon my ability to read the text on the page.

The comments raised by michael5 on the quality of the packaging are, in my opinion, much more important although I accept only concern those that order their copies directly from Harper Collins.   This is avoidable, can be corrected and if it isn't, may persuade some to stop sourcing directly from Collins.

Does it really matter that there are dark lines on a couple of pages of this book.   Will the general natural history book reader or occasional purchaser of NNs really be that concerned?   I doubt it ... and I assume that they buy the majority of copies of any new title.

As collectors of this series we are passionate about the books for a variety of different reasons.  We are almost certainly more critical and demanding ... but would any of you really refuse to purchase a second-hand copy of a scarce out-of-print title, just because it was marked in the same way ... especially if you knew that every copy of the title was the same?   Do we really deserve special treatment?   Are we any more important to Collins than their other customers for this book (or nay other newly published NN title)?

Perhaps we should remember that, for most of us, the largest financial outlay of our purchases is in the second-hand market, which delivers no benefit to Collins at all.   For example, I started my collection about the time that #87 Amphibians and Reptiles was published - certainly all subsequent copies have been purchased as new from Amazon, NHBS or Collins so I would guess that I've spent £600-800 on these editions (taking into account discounts from RRP and the lower price of the older editions), less than the prices realised in the recent past for single copies of the rarest titles (#74 to 81).  I've spent thousands of pounds (I won't say how much in case my wife reads this!) completing my collection, but only a small proportion of that outlay (most probably less than 5% when you consider that Amazon, NHBS are making a margin) will have been received by Collins.

Of course, we'd all like "fine" copies of every NN ever published sitting on or bookshelves but at the risk of being contentious, is that really motivated by anything more than a judgement of their financial value?

I'm a pragmatist - although undeniably carrying a minor flaw, "Books and Naturalists" is an excellent addition to the NN library and the black lines do not detract from my enjoyment of this title or my larger collection.   And should I eventually decide to sell off my collection in later life, I have one additional criteria that I can use to demonstrate the authenticity of my Signed First Edition" copy of this title!

Bill

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